Delivery of the products
When and where?
Folli Follie products are delivered within South Africa from Monday to Friday during office hours and can be delivered to either a residential or employment address. Deliveries to African countries outside South Africa can be arranged however, these deliveries can only be delivered to a physical address and the purchaser will be liable for all delivery, tax and duty costs. This amount is due before delivery can take place.
Folli Follie will have your products delivered within 3 – 5 working days in main city centres, as well as for the store collection option and within 5 – 10 working days for all other regions, from date of dispatch. The main city centres include Bloemfontein, Cape Town, Durban, Johannesburg, Pretoria and East London. We do not guarantee that the products will be delivered within the above mentioned time frames and will not be liable for any loss and/or liabilities and/or costs and/or damages and/ or expenses arising as a result of the late delivery.
The delivery period of our Folli Follie products vary according to the delivery-point location:
|DELIVERY TIMES in working days|
|GREECE||1-3 working days|
|EUROPE (RUSSIA NOT INCL.)||4-5 working days|
|AUSTRALIA, NORTH AMERICA||5-7 working days|
|ASIA||7-10 working days|
|SOUTH AMERICA, AFRICA, OTHER DESTINATIONS||20-25 working days|
We do not guarantee that the products will be delivered within the above-mentioned time-frames and will not be liable for any loss and/or liabilities and/or costs and/or damages and/ or expenses arising as a result of the late delivery.
Unavailable at the time of delivery
Should you be unavailable to accept the delivery, the courier company will call you to arrange another possible time for delivery. Should the courier not be able to deliver for a second time due to your unavailability, the goods will be returned to us and you will liable for an additional R100 fee (incl. VAT) for each product that was to be delivered